At Trisutra, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping & Delivery Policy outlines how we handle order processing, shipping, and delivery.
📦 Order Processing & Delivery Timeline
All orders are processed within 1–2 business days after order confirmation
Orders are shipped Monday to Saturday (excluding public holidays)
Estimated delivery time is 4–7 business days, depending on your location
Delivery timelines may vary due to:
Weather conditions
Courier delays
Remote or restricted locations
💰 Shipping Charges
Free Shipping on all prepaid orders across India
📍 Delivery Coverage
Trisutra delivers across all major cities and towns in India
For remote or non-serviceable areas, delivery may take additional time based on courier availability
🔍 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email
You can track your order in real-time using the provided tracking link
❗ Undelivered / Returned Orders
Delivery may fail due to reasons such as:
Incorrect or incomplete address
Customer not available at delivery location
Failed COD acceptance
👉 In such cases:
The order may be returned to us by the courier partner
Re-shipping charges will be applicable and must be paid by the customer
⚠️ Important Note
Please ensure your shipping details are accurate to avoid delays
Trisutra is not responsible for delays caused by courier partners or unforeseen circumstances
We reserve the right to update shipping charges and delivery timelines without prior notice
